FAQs

Need to know more about The Way Youth Zone?

 Don’t stress we’ve got you covered. Check out our frequently asked questions below & if the answer to your question isn’t there just get in contact with us

What do we actually do?

1

What services do we provide?

We provide both universal & targeted services with youth work fundamentals at the core of everything we do.

Check out all of our activities, project & support under the
GET INVOLVED tab.

2

When is the youth zone open?

We are open 6 days a week, with sessions split into juniors (aged 8-12) & seniors (aged 13-18). We also have Family & Inclusion sessions on Saturday.

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3

How can you get to us?

We are located in the centre of Wolverhampton, accessible via bus, train & metro. See our map


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4

What do we have to shout about?

Too much for this little space! Firstly our youth zone itself is AMAZING! Our staff are incredibly passionate. We have been visited by some very famous people like the Jacksons! Most importantly our members are the BEST!

How do we do what we do?

1

How is the youth zone funded?

The Way is supported through a unique partnership between the business community, the local authority, charitable funders and the wider community.

2

Who do we work with?

We have strong local, public and private sector partnerships. The private sector led board will ensure sustained private sector funding.

3

Who are Onside & what do they do?

We are part of the OnSide Network, a growing group of 14 Youth Zones across the UK, developed by the charity OnSide with the same mission, to provide young people with the opportunity to shine and fulfil their potential.

4

Can anyone fundraise for The Way?

YES! Every penny you raise will make a difference to the lives of young people. We are extremely grateful to everyone who already supports us and without your help we simply could not continue this fantastic work..

What’s our youth zone like?

1

What are our staff & volunteers like?

Our staff and volunteers are the best! The one thing we all have in common is our desire to raise the aspirations of young people across the country.

2

Is the youth zone a safe space?

The safety of our young people is paramount. To ensure risks are managed, each activity area is manned by a member of staff – meaning that young people in each area are supervised at all times.

3

How are concerns shared?

We are committed to listening to the concerns & feedback from anyone who interacts with us. We have a dedicated safeguarding team & leadership team who take all concerns seriously. 

4

How is behaviour managed?

Our behaviour policy sets out very clear boundaries in relation to behaviour, to ensure that every young person and staff member understands our expectations around behaviour and respect.

Whats important to us?

1

What are our values?

TOGETHER
HONEST
ENERGETIC
WELCOMING
ASPIRATIONAL
YOUTH-LED

2

How are we youth led?

The Youth Zone is shaped by the needs of local young people, for all young people, led by young people.

3

Are we an inclusive environment?

The Way is inclusive and we’d encourage people of all abilities to visit. Though we don’t offer one-to-one support on sessions, If you need the support of a carer they can come in with you too (they’ll need to provide reception with an up-to-date DBS check and one form of work ID).

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